Technical Support Information – Desktop Computers

In order to view the webcast, you must have a currently supported HTML5 compliant web browser with standards-based media playback support on supported versions of the Windows and Macintosh operating systems.

Video webcasts require that you have a broadband Internet connection with at least 600kbps of download connectivity. If you are having difficulty with playback of a video webcast, for example playback is buffering frequently, please check your internet connection. Downloadable audio-only MP3 files are available for each session.

If you are still having trouble viewing the webcasts, please carefully review the detailed System Requirements and Troubleshooting Steps webpage.

Using the Capital Reach Media Player

For each session, there may be two different versions of the media player. Some sessions may include video of the presenter.

  1. Slide video – video of the speaker's slide presentation is the default stream displayed in the player. This option displays all speaker mouse movements and videos included in presentations.
  2. Audio and slides – audio of the speaker's presentation is the default stream in the player. Static slide images in the slide presentations are synchronized to the audio stream.

Navigating the Presentation Webcast

The player offers several tools to navigate the presentation:

  1. "Browse Slides" icon – select the browse slides icon to navigate to any slide in the presentation by selecting the slide thumbnail image.

Player Tools

  1. "Speaker Information" icon – if available, displays information about the speakers and presentations in the session.
  2. "Download Media" icon – select this button to download an audio-only file of the session.
  3. Playback Controls
    • Play/Pause button – select this button to play or pause the default media stream of the player.
    • Stop button – select this button to stop the default media stream of the player.

Mobile Device Support

Presentation playback is available on supported versions of Apple iOS devices (Apple iPad and iPhone) and Android devices with an enabled Internet connection and a currently supported web browser with standards based media playback support. Users of these devices can stream sessions to their mobile device. Users have the option to stream either slide presentation video or audio-only from the session. Please note that some advanced interactivity features of the desktop player may not be supported on the Apple iOS mobile devices.

Speaker Info
Sequential Therapy in Osteoporosis/Treatment Failure/Drug Holiday
speaker photo
Dolores M Shoback, MD
University of California, San Francisco/VA Medical Center, San Francisco, CA
Dr. Dolores Shoback is Professor of Medicine and Associate Program Director of the Fellowship Program in Diabetes, Endocrinology and Metabolism at the University of California, San Francisco School of Medicine. She attended the University of Pennsylvania (BA, Biology) and obtained her MD from Johns Hopkins University School of Medicine. She completed Internal Medicine residency at Johns Hopkins Hospital and her fellowship in Endocrinology and Hypertension at the Brigham and Women's Hospital/Harvard Medical School where she developed career-long interests in endocrine hypertension, metabolic bone disease, osteoporosis, and parathyroid disorders. In 1983, she joined the Endocrine Research Unit at the San Francisco Department of Veterans Affairs Medical Center and the University of California, San Francisco and joined the faculty in endocrinology in 1985. Dr. Shoback is active in basic and clinical research involving calcium-sensing receptors and parathyroid disorders. She has authored more than 150 research papers, reviews and chapters. Dr. Shoback served as Associate Editor for the Journal of Clinical Endocrinology and Metabolism and co-edited the last 3 editions of the Greenspan Textbook of Endocrinology and Metabolism. She has been honored as a Master Clinician in the UCSF Department of Medicine (2014), with membership in the UCSF Gold-Headed Cane Society (2015), the UCSF Class of 2015 Teaching Award for Clinical Faculty, the Sidney Ingbar Award for Distinguished Service of the Endocrine Society (2016), and the Parathyroid Medal from Fondazione Raffaella Becaglia in Florence (2017). She chaired the Endocrine Society's 2009 Annual Meeting and is currently Secretary-Treasurer elect of the Endocrine Society (2018-2022). Her research interests involve the application of therapeutics targeting the calcium-sensing receptor to bone and parathyroid diseases and novel combination therapies for osteoporosis in women and men based on new insights gleaned from basic science studies in mouse models.
Kelly L Wentworth, MD
University of California, San Francisco, San Francisco, CA
Download Media
Browse Slides
Media Quality
Automatic quality

Media quality is automatically adjusted based on the speed of your internet connection. If you would prefer to control the quality explicitly, please choose from the options above.

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