Technical Support Information – Desktop Computers

In order to view the webcast, you must have a currently supported HTML5 compliant web browser with standards-based media playback support on supported versions of the Windows and Macintosh operating systems.

Video webcasts require that you have a broadband Internet connection with at least 600kbps of download connectivity. If you are having difficulty with playback of a video webcast, for example playback is buffering frequently, select the "Play audio and slides" link which requires less bandwidth than the video webcasts. If you have trouble with the audio webcast, you may not have sufficient bandwidth on your Internet connection to view the webcasts. Downloadable audio-only MP3 files are available for each session.

If you are still having trouble viewing the webcasts, please carefully review the detailed System Requirements and Troubleshooting Steps webpage.

Using the Capital Reach Media Player

For each session, there may be two different versions of the media player. Some sessions may include video of the presenter.

  1. Slide video – video of the speaker's slide presentation is the default stream displayed in the player. This option displays all speaker mouse movements and videos included in presentations.
  2. Audio and slides – audio of the speaker's presentation is the default stream in the player. Static slide images in the slide presentations are synchronized to the audio stream.

Navigating the Presentation Webcast

The player offers several tools to navigate the presentation:

  1. "Browse Slides" icon – select the browse slides icon to navigate to any slide in the presentation by selecting the slide thumbnail image.

Player Tools

  1. "Speaker Information" icon – if available, displays information about the speakers and presentations in the session.
  2. "Notes" icon – send notes while watching the session to any e-mail address.
  3. "Download Media" icon – select this button to download an audio-only file of the session.
  4. Playback Controls
    • Play/Pause button – select this button to play or pause the default media stream of the player.
    • Stop button – select this button to stop the default media stream of the player.

Mobile Device Support

Presentation playback is available on supported versions of Apple iOS devices (Apple iPad and iPhone) and Android devices with an enabled Internet connection and a currently supported web browser with standards based media playback support. Users of these devices can stream sessions to their mobile device. Users have the option to stream either slide presentation video or audio-only from the session. Please note that some advanced interactivity features of the desktop player may not be supported on the Apple iOS mobile devices.

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Speaker Info
Update on Clinical Assay Issues: What Clinicians Should Know
Biochemical Markers of Bone Turnover in Osteoporosis
speaker photo
Angela M Cheung, MD, PhD
University Health Network, University of Toronto, Toronto, ON
Dr. Angela M. Cheung is Professor of Medicine at University of Toronto, the Founding Director of the University of Toronto Centre of Excellence in Skeletal Health Assessment (CESHA), the Founding Director of University Health Network Osteoporosis Program and a Senior Scientist at Toronto General Research Institute. She is the current chair of the International Society of Clinical Densitometry (ISCD) Canadian Panel, the immediate past chair for Osteoporosis Canada Scientific Advisory Council, and an elected member of the International Osteoporosis Foundation Council of Scientific Advisors. She obtained her M.D. degree from Johns Hopkins University School of Medicine in 1988, and her PhD degree from Harvard University in 1997. She is a Fellow of the Royal College of Physicians of Canada and has been in clinical practice for more than 25 years, and specializes in osteoporosis and postmenopausal health. She has received many honors and awards throughout her medical career for her excellence in clinical work, research and education, including University Health Network Department of Medicine Award for Excellence in Clinical Teaching, the University of Toronto Eudenie Stuart Award for best mentorship, the Ontario Ministry of Health and Long Term Care Health Services Research New Investigator Award, the Ontario Premier's Research Excellence Award, the Canadian Institutes of Health Research mid-career and senior scientist awards, the Canadian Society of Internal Medicine Dr. David Sackett Senior Investigator Award, and the Osteoporosis Canada Lindy Fraser Memorial Award. Currently, she holds a Tier 1 Canada Research Chair in Musculoskeletal and Postmenopausal Health and is the co-Chair of the 2019 International Quantitative Musculoskeletal Imaging Workshop (
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This activity is accredited for CME credit. Click here to purchase online.



Interactive features of this activity are not available with this slide video version on a mobile device.


Interactive features of this activity are not available with this slide video version on a mobile device.

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