Technical Support Information – Desktop Computers

In order to view the webcast, you must have a currently supported HTML5 compliant web browser with standards-based media playback support on supported versions of the Windows and Macintosh operating systems.

Video webcasts require that you have a broadband Internet connection with at least 600kbps of download connectivity. If you are having difficulty with playback of a video webcast, for example playback is buffering frequently, select the "Play audio and slides" link which requires less bandwidth than the video webcasts. If you have trouble with the audio webcast, you may not have sufficient bandwidth on your Internet connection to view the webcasts. Downloadable audio-only MP3 files are available for each session.

If you are still having trouble viewing the webcasts, please carefully review the detailed System Requirements and Troubleshooting Steps webpage.

Using the Capital Reach Media Player

For each session, there may be two different versions of the media player. Some sessions may include video of the presenter.

  1. Slide video – video of the speaker's slide presentation is the default stream displayed in the player. This option displays all speaker mouse movements and videos included in presentations.
  2. Audio and slides – audio of the speaker's presentation is the default stream in the player. Static slide images in the slide presentations are synchronized to the audio stream.

Navigating the Presentation Webcast

The player offers several tools to navigate the presentation:

  1. "Browse Slides" icon – select the browse slides icon to navigate to any slide in the presentation by selecting the slide thumbnail image.

Player Tools

  1. "Speaker Information" icon – if available, displays information about the speakers and presentations in the session.
  2. "Notes" icon – send notes while watching the session to any e-mail address.
  3. "Download Media" icon – select this button to download an audio-only file of the session.
  4. Playback Controls
    • Play/Pause button – select this button to play or pause the default media stream of the player.
    • Stop button – select this button to stop the default media stream of the player.

Mobile Device Support

Presentation playback is available on supported versions of Apple iOS devices (Apple iPad and iPhone) and Android devices with an enabled Internet connection and a currently supported web browser with standards based media playback support. Users of these devices can stream sessions to their mobile device. Users have the option to stream either slide presentation video or audio-only from the session. Please note that some advanced interactivity features of the desktop player may not be supported on the Apple iOS mobile devices.

Download Media
Speaker Info
Managing the Post-Bariatric Patient: Hypoglycemia, Changes in Beta-Cell Function, and Beyond
speaker photo
Marzieh Salehi, MD, MS
University of Texas Health at San Antonio, San Antonio, TX
Dr. Salehi is a board certified endocrinologist and a translational researcher in obesity and diabetes. The focus of her research, supported by NIH, AHA, ASMBS for the last 10 years, is studying the role of enteroinsular axis on glucose metabolism and energy homeostasis using complex clinical research protocols. Findings of her research have provided insight into the weight-loss independent glycemic effects of gastric bypass surgery and a better understanding of pathogenesis of hyperinsulinemic hypoglycemia after this surgery.
speaker photo
Helen M Lawler, MD
University of Colorado, Denver, Denver, CO
Helen Lawler, MD, is a board-certified endocrinologist and clinical investigator at the University of Colorado in Aurora, CO. Her research is focused on further understanding the pathophysiology and treatment of post-bariatric hypoglycemia.
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Browse Slides

This activity is accredited for CME credit. Click here to purchase online.



Interactive features of this activity are not available with this video version on a mobile device.


Interactive features of this activity are not available with this video version on a mobile device.

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